Frequently Asked Questions
We accept Visa, MasterCard, American Express and Discover via Paypal.
Do I need a Paypal account?
No Paypal account necessary to purchase from our website. You can pay using any major credit card, debit card or PayPal Credit by clicking the tab that says ‘Pay with a debit or credit card, or PayPal Credit’ on the payment option page of the checkout process.
We ship worldwide!
All items are shipped within 24 hours of purchase, and tracking confirmation will be emailed to you once the product has shipped. Please allow 2-7 business for orders to arrive. Allow International orders up to 2-3 weeks.
Items must be unopened, undamaged, unused, and original packaging for refund/exchange consideration. It is your responsibility to notify us via email ahead of time that you are returning an item, you have 48 hours to notify us that you got the wrong item/size. Additional shipping charges will apply for exchanges and original shipment payments are non-refundable. Complete bicycles, frames, and wheels are non-refundable.